At Vision Eye Institute, we are proud to be one of Australia’s largest providers of ophthalmic care. Our purpose is clear — to improve the eye health and quality of life of our patients through clinical excellence, innovation, and compassionate care. With a national network of world-class surgeons, state-of-the-art technology, and a commitment to research and education, we are dedicated to delivering the best possible outcomes for our patients — every time.
We look forward to speaking with you about a career at Vision Eye Institute.
The opportunity
We are seeking a proactive and detail-oriented Administration Officer to join our consulting clinic team. In this frontline role, you’ll be responsible for supporting daily clinic operations, managing appointments, and providing an exceptional experience for patients, doctors, and visitors.
This is an excellent opportunity for someone who thrives in a dynamic environment and enjoys working in a role that combines administration, coordination, and patient service.
In this role, you will:
- Provide friendly and professional reception services, including greeting patients and managing incoming enquiries.
- Schedule and manage patient appointments in accordance with clinic protocols.
- Accurately maintain patient records and documentation.
- Coordinate communication between patients, doctors, and clinical staff.
- Support billing and invoicing processes with attention to detail.
- Assist in general administrative duties that support the smooth running of the clinic.
About VEI Melbourne Clinic
Vision Eye Institute Melbourne is a leading specialist ophthalmology clinic focused on delivering exceptional refractive and corneal care. We are passionate about helping patients achieve life-changing improvements in their vision through advanced laser eye surgery, cataract procedures and expert management of keratoconus and complex corneal conditions.
Located on St Kilda Road, our modern clinic offers a professional, supportive team environment, convenient free onsite staff parking and excellent public transport access.
About you
We’re looking for a reliable and organised team player with a warm, customer-first approach.
You will also bring:
- Previous experience in a medical or health-related administration role (preferred).
- Strong computer literacy, including familiarity with patient management systems.
- Excellent verbal and written communication skills.
- High level of attention to detail and organisational skills.
- Ability to manage competing priorities and maintain professionalism in a busy setting.
- A team mindset and commitment to upholding patient privacy and clinic standards.
Why Join Vision Eye Institute?
At VEI, we’re not just about vision—we’re about values.
- Purpose-led work: Help improve lives through outstanding eye care.
- Culture of excellence: Join a collaborative team that lives our values—integrity, teamwork, and accountability.
- Development opportunities: Gain experience in a leading medical practice and access ongoing training.
- Stability and support: Be part of a trusted national organisation known for innovation, care, and quality.
Join VEI and make a difference—one patient at a time.
Visit our website for more details
